Client services
Terms of service
Last updated November 14, 2026
These terms apply when you use maestrosox.com or buy from Maestro Sox. By placing an order you agree to them.
Orders
Your order is an offer to buy. It's accepted when we confirm it by email. We may cancel and fully refund an order if an item is unavailable, a price was clearly wrong or we suspect fraud.
Prices and payment
Prices are in US dollars and shown at checkout before you pay. Payment is taken when you place your order and processed securely by Stripe. Sales tax is added at checkout where required.
Discount codes
One code per order. Codes only work during their stated dates, can't be exchanged for cash and can't be applied to past orders. We may end a promotion early if it's misused.
Shipping
Checkout ships to US addresses. Standard shipping is free on orders of $50 or more (after discounts) and $5 below that, unless a promotion says otherwise; express shipping is $12. Free-shipping promotions apply to standard shipping. Delivery dates are estimates; holiday deadlines are shown on the site. The risk of loss passes to you when the carrier delivers your order.
Returns
Returns and exchanges follow our Returns & Exchanges policy at maestrosox.com/returns.
Gift cards
Digital gift cards are delivered by email and can be used on maestrosox.com toward any products, shipping and tax, across as many orders as you like. They never expire and have no fees.
Gift cards can't be used to buy other gift cards and aren't redeemable for cash, except where the law requires it: in California, a balance under $10 can be redeemed for cash on request at support@maestrosox.com.
If an order paid with a gift card is refunded, that amount goes back onto the card. Treat your code like cash; we can't replace a code someone else has used.
Products
We describe our products and show their colors as accurately as we can, but screens vary. Grip socks and sleeves are sports apparel. Use them with appropriate footwear and gear, and check fit using our size guide.
Our content
The Maestro Sox name, logo, designs, photos and site content belong to us. Please don't copy or use them commercially without permission. If you tag us on social media, you allow us to reshare that post with credit.
Liability
The site and products are provided as described, and to the extent the law allows we disclaim other warranties. Our total liability for any claim relating to an order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection law that can't be waived.
Governing law
These terms are governed by the laws of the State of California, and disputes will be handled in its courts.
Changes and contact
We may update these terms; the version on this page when you order applies to that order. Questions: support@maestrosox.com.
